Terms of Service
Terms of Service
These terms govern your use of RunLog AI's services. Please read them carefully.
Last updated: January 15, 2024
Acceptance of Terms
By accessing or using RunLog AI's services, you agree to be bound by these terms.
These Terms of Service ("Terms") govern your use of RunLog AI's platform and services. By creating an account or using our services, you agree to these Terms. If you don't agree, please don't use our services.
Description of Service
RunLog AI provides observability, control, and testing tools for AI agents.
Our platform offers three core capabilities:
- Flight Recorder: Complete observability for AI agent execution
- Policy Firewall: Runtime policy enforcement and safety controls
- Replay Lab: Deterministic testing and replay capabilities
User Responsibilities
You are responsible for your use of our services and compliance with applicable laws.
- Provide accurate account information and keep it updated
- Maintain the security of your account credentials
- Use our services in compliance with applicable laws and regulations
- Not use our services for illegal or harmful activities
- Respect intellectual property rights
- Not attempt to reverse engineer or compromise our systems
Data and Privacy
Your data privacy and security are important to us.
- You retain ownership of your data and agent traces
- We process your data according to our Privacy Policy
- We implement industry-standard security measures
- You can export or delete your data at any time
- We may use aggregated, anonymized data for service improvement
Billing and Payments
Terms related to billing, payments, and subscription management.
- Subscription fees are billed monthly or annually in advance
- Usage-based charges are billed monthly in arrears
- You can cancel your subscription at any time
- Refunds are provided according to our refund policy
- We may suspend service for non-payment after notice
Limitation of Liability
Important limitations on our liability for your use of our services.
To the maximum extent permitted by law, RunLog AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.
Contact Information
How to reach us with questions about these terms.
Email: legal@runlog.ai
Address: RunLog AI, Inc., 123 AI Safety Blvd, San Francisco, CA 94105