Privacy policy.

How we collect, use, and protect your data across every Runlog tool.

Last updated: January 15, 2024

What we collect and how we handle it.

01

Information We Collect

We collect information you provide directly to us and information we collect automatically when you use our services.

Information You Provide

  • Account information (name, email, company)
  • Agent execution data and traces
  • Policy configurations and settings
  • Support communications

Information We Collect Automatically

  • Usage data and analytics
  • Device and browser information
  • IP addresses and location data
  • Performance and error logs
02

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services.

  • Provide and operate the Runlog tools you use
  • Process agent traces and enforce policies
  • Send important service communications
  • Improve our services and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations
03

Data Security

We implement appropriate technical and organizational measures to protect your data.

  • Encryption for data in transit and at rest
  • Controls engineered against the SOC 2 Type 2 criteria; the Type 2 audit is in progress and not yet complete
  • Access controls and employee security training
  • Regular security monitoring and incident response
  • Data minimization and retention policies
04

Your Rights

You have certain rights regarding your personal information under applicable privacy laws.

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of certain communications
  • File complaints with supervisory authorities

Contact us

Questions about this privacy policy or our data practices reach us at

hello@runlogai.com